In the event of any error in the Services provided by us, we may refund the money to you provided the reasons are genuine and proved after investigation. Please note that this Returns, Refunds and Cancellation policy is also part of the Terms & Conditions above.
Return & Cancellation Policy:
We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the mistakes may lie with the payment gateway or from Our side,We will cancel your order on request and refund the Entry Fee to You within a reasonable amount of time.
In case we cancel your participation in any contest as a result of this, We will return Your Entry Fee to You within a reasonable amount of time for You to redeem the same by playing other Contests on SPL
No other cancellations will be made by SPL
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payments refund will be made to the same account.
In case any User is not completely satisfied with Our Services, We can provide a refund in accordance with what is mentioned above (i.e. in the cancellation policy).
If the game ends because player clicks on the back button or due to network failure or any other device related issue the game will be considered as completed and no refund will be given